Terms and Conditions

Terms and Conditions Last Updated: June 23, 2026 Welcome to WebLanca CRM. These Terms and Conditions govern your access to and use of WebLanca CRM, a product developed and operated by WebLanca Technologies. By accessing or using our services, you agree to comply with these Terms and Conditions. 1. Eligibility You must be at least 18 years old and legally capable of entering into binding agreements to use our services. 2. Account Registration Users are responsible for maintaining the confidentiality of their account credentials. You are responsible for all activities conducted through your account. 3. Acceptable Use Users agree not to: • Send spam or unsolicited messages • Use purchased, scraped, or unauthorized contact lists • Engage in fraudulent, illegal, abusive, or deceptive activities • Distribute malware, phishing content, or harmful material • Violate Meta Platforms' Messaging Policies, Commerce Policies, or Terms of Service 4. WhatsApp Cloud API Usage WebLanca CRM integrates with the official WhatsApp Cloud API provided by Meta Platforms, Inc. Customers connect and manage their own WhatsApp Business Accounts. WebLanca CRM does not provide, sell, rent, or distribute WhatsApp accounts, phone numbers, messaging credits, or contact databases. Users are solely responsible for obtaining recipient consent and complying with all applicable laws and Meta policies. 5. Subscription and Payments Subscription fees are billed according to the selected plan. Failure to make payments may result in suspension or termination of services. 6. Suspension and Termination WebLanca Technologies reserves the right to suspend or terminate accounts involved in spam, abuse, fraud, policy violations, or illegal activities. 7. Limitation of Liability WebLanca Technologies shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the platform. 8. Service Availability We strive to maintain uninterrupted service availability but do not guarantee continuous or error-free operation. 9. Changes to Terms WebLanca Technologies may modify these Terms and Conditions at any time. Updated terms become effective immediately upon publication. 10. Contact Information WebLanca Technologies Website: https://crm.weblanca.com Support Email: [support@crm.weblanca.com](mailto:support@crm.weblanca.com) Business Hours: Monday – Saturday 10:00 AM – 7:00 PM IST