Data Deletion Instructions
Last Updated: June 23, 2026
WebLanca CRM respects your privacy and provides users with the ability to request deletion of their personal information.
How to Request Data Deletion
If you would like to delete your account and associated data from WebLanca CRM, please send a request to our support team.
Please include the following information in your request:
• Full Name
• Registered Email Address
• WhatsApp Business Phone Number (if applicable)
• Reason for Deletion Request (Optional)
Submit Your Request
Support Email:
support@crm.weblanca.com
Website:
https://crm.weblanca.com
Processing Time
We will review and process deletion requests within 7 business days.
Data That Will Be Deleted
Upon approval, the following information may be permanently removed:
• User Profile Information
• Contact Lists
• Campaign Data
• Chat History
• Labels and Notes
• Bot Configurations
• Custom Fields
• API Tokens
Information That May Be Retained
Certain information may be retained where required by law, fraud prevention measures, billing records, dispute resolution, or compliance obligations.
Third-Party Services
WebLanca CRM integrates with services provided by Meta Platforms, Inc., OpenAI, Stripe, Razorpay, and other third-party providers.
Deletion of data stored by third-party providers may require separate requests through their respective platforms.
Contact Information
WebLanca Technologies
Website:
https://crm.weblanca.com
Support Email: support@crm.weblanca.com
Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM IST