Refund Policy

Refund Policy Last Updated: June 23, 2026 Thank you for choosing WebLanca CRM, a product of WebLanca Technologies. Please read our refund policy carefully before purchasing any subscription, service, or digital product. 1. Digital Products and Services WebLanca CRM provides digital software services, subscriptions, WhatsApp integrations, AI chatbot solutions, and related business tools. Due to the nature of digital products and services, all sales are considered final. 2. No Refund Policy Refunds will not be provided under the following circumstances: • Successful account activation • Successful subscription activation • Change of mind after purchase • Failure to use the service • Lack of technical knowledge • Business closure or change in business requirements • Violations of Meta Platforms policies or suspension of a customer's WhatsApp Business Account 3. Duplicate Payments If a customer is charged multiple times for the same subscription due to a technical error, the duplicate payment will be reviewed and refunded where applicable. 4. Service Issues If a technical issue caused directly by WebLanca CRM prevents access to the purchased service and cannot be resolved within a reasonable period, we may, at our sole discretion, provide service credits, extend the subscription period, or offer an alternative solution. 5. Third-Party Services WebLanca CRM integrates with third-party providers including Meta Platforms, Inc., OpenAI, Stripe, Razorpay, and other services. We are not responsible for outages, pricing changes, account restrictions, suspensions, or policy decisions made by third-party providers. 6. Contact Information For billing questions or refund-related inquiries, please contact: Support Email: support@crm.weblanca.com Website: https://crm.weblanca.com Business Hours: Monday – Saturday 10:00 AM – 7:00 PM IST WebLanca Technologies