Privacy Policy
Last Updated: June 23, 2026
WebLanca CRM ("we", "our", or "us"), a product of WebLanca Technologies, respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect the following information:
• Name
• Email Address
• Phone Number
• Company Information
• WhatsApp Business Account Information
• Billing and Payment Information
• Usage Statistics and Activity Logs
• IP Address and Browser Information
2. How We Use Information
We use collected information to:
• Provide and maintain our services
• Process subscriptions and payments
• Improve platform performance
• Provide customer support
• Send important notifications
• Prevent fraud and abuse
• Comply with legal obligations
3. WhatsApp Cloud API
WebLanca CRM integrates with the official WhatsApp Cloud API provided by Meta Platforms, Inc.
Customers connect and manage their own WhatsApp Business Accounts.
WebLanca CRM does not sell, provide, rent, or distribute WhatsApp accounts, phone numbers, contact lists, or messaging credits.
Users are responsible for complying with Meta's Messaging Policies, Commerce Policies, and Terms of Service.
4. Third Party Services
We may use third-party services including:
• Meta Platforms, Inc.
• OpenAI
• Stripe
• Razorpay
• Google Services
These providers may process data according to their own privacy policies.
5. Cookies
We may use cookies and similar technologies to enhance user experience, maintain login sessions, and analyze website traffic.
6. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
We retain information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
8. Data Deletion Request
Users may request deletion of their personal data at any time.
To request data deletion, please contact:
[support@crm.weblanca.com](mailto:support@crm.weblanca.com)
9. Contact Information
WebLanca Technologies
Website:
https://crm.weblanca.com
Support Email:
[support@crm.weblanca.com](mailto:support@crm.weblanca.com)
Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM IST
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes will become effective immediately upon publication on this page.